Solveda has a talented group of UI designers on staff. Our normal approach is
to offer 3 initial designs that will focus on 3 main initial concepts:
- what you like and dislike about your current site
- what are you really thinking? What direction do you really want to go?
- A Solveda 'out of left field' approach - using a fresh eye can really make a difference
Next we will arrange for design review meetings. All designs are reviewed,
a main concept is selected and fine tuned from there. Of course, the main
design concept may include components from the other designs.
All of our designers are also talented CSS developers so you will know that
the resource with the design vision will be involved in the implementation.
Customer Experience
Helping to deliver compelling customer experiences is an area in which Solveda excels.
With experience gained from years of web based development and via our current compelling customer oriented initiatives that radically blur the line between 'online' and 'offline' retail, our experience based services centre on optimizing product and brand engagement. The end result? Increased loyalty, conversion and revenue.
We are committed to providing a leading shopping experience and Solveda has
been instrumental in this process. We have worked with Solveda to evolve
Halfords.com in accordance with our customers' shopping habits and to ensure
that our online offering is reflective of our customers' expectations.
This investment has centered on improving search, convenience, service;
and cross-channel optimization.
-Steve Lowe
Head of Service and Channel Development, Halfords
Solveda's services are applied to many different facets of customer experience.
Our user centered design process governs all our initiatives, but we pay particular
attention to optimizing the customer experience via integrated services - exposing
relevant information, in innovative ways, that make brand experiences deeper and
more meaningful.
Solutions and services Solveda provide include:
- Visual design / experience design
- Online reservation - offline pickup
- mCommerce
- Search optimization / guided selling
- Dynamic imaging / merchandising
- Rich media
- Customer reviews
- Questions and answers
- Visual search
- Blogs, forums & user generated content
And we also have an eye on the near future where areas such as integrated kiosks,
desktop widgets, social media mashups and the multi channel re-purposing of user
generated content is being placed on our customers online development roadmaps.
With extensive technology partnerships with global industry leaders like IBM,
Microsoft, Scene7, Bazaarvoice, Endeca, Omniture and 10CMS, we are ideally
placed to help you meet your customer experience requirements today.
If you need more information contact us now at 516-742-7888 x221 or
info@solveda.com